In a world where domestic workers often remain unseen and underserved, Charisha Employment Agency has built a name rooted in dignity, compassion, and integrity. Founded in 2005 by Narinder Jitkaur, Charisha has grown into one of Singapore’s most trusted agencies for sourcing Foreign Domestic Workers (FDWs) from countries like the Philippines, India, Myanmar, Bangladesh, Indonesia, and beyond.
From humble beginnings, Narinder’s mission was clear: uplift the lives of migrant workers while delivering trusted, professional support to employers in Singapore.
A Purpose-Driven Beginning
Before launching Charisha, Narinder served at the Sri Lanka embassy in Singapore, where she witnessed the harsh realities many domestic workers faced — ill-treatment, unethical placements, and broken promises. Rather than turning away from the problem, she leaned into it.
She saw an opportunity to make a positive, lasting impact on the lives of women who had traveled far from home in search of a better future. And so, Charisha was born — with a mission to treat every worker with fairness, every client with respect, and every placement with care.
A Commitment to Ethics and Excellence
Charisha’s model is not just about recruitment — it’s about responsibility. The agency handles everything from:
- Work permit processing
- Placement matching
- Medical support
- Counseling services
- And a 6-month replacement guarantee
These offerings are underpinned by strong partnerships with reputable training centers and overseas agencies, ensuring every candidate is skilled, prepared, and legally protected.
Charisha also maintains an official branch in Sri Lanka, expanding its ability to manage overseas recruitment with oversight and quality control.
Trust Earned, Not Assumed
As Narinder explains, one of the biggest challenges in the early days was gaining the trust of both clients and suppliers. “They were cautious,” she says, “concerned about quality and whether a new agency could deliver.”
But Charisha persisted — by letting results speak louder than promises.
What sets the agency apart is its focus on finding the right match, not just filling a vacancy. This personalized, people-first approach has earned Charisha the loyalty of employers and the gratitude of workers alike.
The Heart Behind the Brand
Narinder credits her success to the values instilled by her parents. “My father was the sole breadwinner and always found a way to provide. His resilience inspired me to work hard and give my own children the best future possible.”
Her advice for entrepreneurs?
“Never look down on your competitors, nor up to them. Treat them as equals, and you will learn much from them.”
Moving Forward
Today, Charisha is not only a leader in Singapore — it is also growing its presence in Europe, placing trained workers in countries like Romania, where demand for professional household support is rising.
Still, the heart of the company remains unchanged: uplifting lives, one placement at a time.
